I am trying to resolve a wrong billing issue on my mothers number. Monthy (5 months running) an amount of R35 is being deducted from another service via her cellc account which she has never agreed. After contacting Cellc numerous times to help cancel the service for months now nothing has changed. ...
For 6 months I have had non stop with vodacom. Then they still try and debit R10000 to cover handset fees in the middle of the contract. For 3 months I have been disconnected 2 weeks each month! Do I get credited, NO! They invoice me for other costs that were suppose to b debited 2 months before ...
On 16 July 2013 my 9 year old son received a SMS from 27870426710 informing him to phone 012 940 6615 and use reference number FF02279, at Mac Robert Attorneys, according to the attorneys; he had an amount of R132 774.27 outstanding to ABSA Vehicle Finance. This matter was investigated by both ...
I previously posted a complaint regarding incorrect billing. This issue took a while to resolve, but in the end I was refunded. Again this month when I did a balance check, I discovered that I will be over billed again, and it seems like my query has not been resolved as I trusted. This is now ...
I have made numerous requests for documentation which has been denied me! i have asked for an escalation on more than one occasion, but nothing ever comes of it, as no person emails me to sort out this problem!! Could I please, please please please request that someone more senior than a basic ...
I did an upgrade in April via Autopage Centurion. The upgrade was due to go through end of August. When the upgrade was due, they informed me that Vodacom do not support the package I've asked for in April. It is almost October and I am still on my old package. Autopage is also not helping me to ...