On 26th August I accidently paid my account twice. I called your customer service and got an email address to send the query to and they would reverse my account. Later I call again to confirm that the person received the email only to be told that the person no longer works there. Customer service ...
A FEW MONTHS AGO I SETTLED MY ACCOUNT WITH RCS, THEN MY ACCOUNT WAS CLONED AND I WAS TOLD BY RCS CONSULTANTS THAT MY ACCOUNT WOULD BE FROZEN PENDING THE OUTCOME OF AN INVESTIGATION. THE PURCHASES WERE EVENTUALLY CLEARED NOW AFTER ALL THESE MONTHS I NEVER GOT A STATEMENT AND THEN I GET AN SMS ...
I have been trying to get hold of the MTN insurance centre, i have now been holding for 28 minutes and i think it is Totally RIDICULOUS that in this day and age we still have to spend half of our lives holding for somebody to answer a phone. This is not the 1st time i have held for so long waiting ...
A few days ago, I complained about the terrible reception (both voice and data) I received at the High Court, Pretoria CBD. Nelly sent me a form which I duly completed and returned. Today when I appeared in court the network for both voice and data was working fine! This after months of ...
On Monday I phoned to upgrade the one contract I have with Cell C. The deal was NOT all that great but it's the phone my son wanted so I went ahead. I was promised delivery within 10 days - not great but ok. They next day my son phoned to say they were delivering!!! I didn't leave any of the ...
I have requested the defaults be removed, African bank says they can't. I've consulted a professional. African needs to provide proof in the form of a section 129 to prove they instructed my husband and he acknowledged that they were going to black list him. I'm waiting for this proof and ...