I wanted to put a cap onto my data package as i seem to be constantly going over the 2GB volume and the out of bundle rates are seemingly astronomical. I called the call centre and the woman i spoke to told me that i cannot cap this at 2GB, i asked to speak to her superior to have this sorted out ...
I was informed by email on the 1st of September that my policy will no longer be with Santam, but Auto&General. The new premium was R200 MORE than I was currently paying AND they were not willing to come down with their price. I asked if I needed to pay anything at the end of September and the ...
A while ago I had to request for promo sms messages to be removed from my account, it took about 5 attempts until cellc finally did it. Now I am receiving them again! Stop sending me promo messages!! Why is it activated again? ...
At the beginning of the month Telkom Mobile neglected to take of a debit order. This is not the first time. Not one other company has this much issues with their billing system. I contacted customer services and was informed that there was a problem with the debit order run and that I would be ...
Thanks to Sylvester for waiving the R299 admin fee for new Policies and for your good service! ...
I posted a complaint about Virgin Mobile and the promises made to me when i ported my number from MTN to Virgin mobile. 2 days later i received a call from the escalation department from a lady (name known to me) who again promised me that she would make sure the issue was fixed and would get back ...