My previous complaint was regarding me not receiving my contracted 200m p/m, on the 8th last week (start of my billing run). After a few calls and no action I eventually got to speak to Suresh on Thursday last week. On the same day I was credited with 173.3MB. When MTN called me the same day, to ...
I took out two contracts in 2009, in 2012 there were discrepancies which actually turned out to be Vodacom's fault! I still ended up with the of having someone phone and threaten me and my family. Nice choice Vodacom for debt collectors. I have emails from the debt collector apologizing for ...
I Signed up with Liquid Capital four months ago and still have not received any documentation for the service plan. My vehicle is nearly due for a service and I can't get hold of anyone at the call centre (081114384). Either I get disconnected before the call goes through or I get the message ...
I am utterly disgusted with RCS's customer service especially with Carinne Du Raan who has supposedly helped me, first RCS incorrectly shut my Game account down because supposedly someone felt I had been liquidated, which I have not. So I spent over R100 calling RCS to sort this out, only to have ...
I raised a complaint against Melrose branch due to treatments which clearly there was something wrong with! KIM DAY; who is charge of complaints at head office spoke to me with a rude and condescending attitude. She mentions that Melrose disagrees and further gets the compliant incorrect. Her ...
This is my 2nd Hello Peter complaint for MTNSP management, the complaints department never got back to me with a complaint that I logged on 4 July 2013. MTNSP responded as follows on Hello Peter: "Hello D-Troy, Thank you for bringing this to our attention. I am terribly sorry for the ...