I want to cancel my life insurance, I got a call from a consultant who after I asked to cancel was asking me a hundred and one questions. I told him that i am no interested in answering his questions and that he must cancel my policy. he then went on to ignore me and continue with his ...
So last week i tried to get hold of Virgin Mobile regarding billing me twice and still billing me for a phone i had paid finished in July. I got a phone call on wednesday but i was in a meeting so when i tried calling back no one answered. I then got hold of there Customer services twice and each ...
I had an RCP loan with Standard Bank and I settled the account over 2 weeks ago. In error I paid the account too much. I called the call centre and asked that the balance be transferred to my access account with Standard Bank. I was told that the waiting period was 5 days. I called last week Friday ...
Since the 9th of September I'm battling to get the incorrect data charges reversed on my account. After promising me that the October bill will be credited, it was not. Then I was told that it could only be fixed with 1 November invoice. Not only did I battle to get that reversed, but I am also ...
I applied and was approved for a top up loan on Monday the 30th of September. On the same day it changed online to a status "Loan Application approved by Credit Provider, pay-out still pending". I have send 3 messages / emails and as yet no response has been received. The purpose of the ...
I have tried many times this morning to speak to somebody in the legal department concerning my account that has defaulted. I waited on hold for over 15 mins each time with no answer. Can somebody please contact me and assist me to make an arrangement on getting this account settled. ...