Following a previous complaint Sanlam gave an undertaking in writing to provide me with feedback on a weekly basis. This came from the National Managers office. Needless to say there has been none. Frankly I'm not surprised however it does explain the level of service throughout this department. ...
Last night I was in a situation and needed cash immediately for accommodation, but then thanks to standard banks speedy transfer rate, I ended up having to sleep in the car, because no one accepts the story that money is not coming through, and the transfer was done from standard bank to standard ...
I sent an email on the 3rd of October 2013 to Alicia Adonis requesting for a refund as discussed previously and attached the required documentation but thus far, I have received no feedback. Alicia can you kindly process our request which was initially our complaint. ...
I applied for an account at Edgars Loch Logan- Bloemfontein branch mid-September. It took me 3 trips to the store to submit the same documents because the Head office was calling me saying they were not getting my documents. Finally I got a sms on the 20th of September informing me that the account ...
Good day Sir/Madam we bought house thru Standard bank. On the 12 August 2013 we applied for repayment restructuring that was suppose to start on the 07 September 2013, we made follow up on the application and it was not attended at all till the last day of the payment and unfortunate there were no ...
I purchased 2 X 750 ml of OMO auto and entered the sms competition where you win an "Instant" prize. I followed through with the sms and received confirmation that someone will contact me within 24 hours. 4 days went by and eventually received a phone call on the 17th of September. Up to ...