I have made a EFT to Virgin Mobile and forwarded proof thereof to Them. they assured me that the Debit order will not go through. But on the 1st of the month their was an unsuccessful attempt by Virgin Mobile. upon which the bank charged me for it. I contacted their Customer Care and I was Told ...
In 2009 we had a claim and it was submitted to Discovery they then decided not to pay this account as they apparantly paid something about 4 years earlier they were not supposed to pay. No in 2013 I called in on 14 August and got authrisation to get my teeth done in theatre as this is an option on ...
We have a virgin money credit card, we conduct this account very well and never late with payment and no skipped payments. We have been waiting a much needed increase for 6 months as per there company policy only to be told that the score is 20 points to little for an increase. We have access to ...
Virgin Active SA On the 14 November I completed an online form reporting a problem at one of the gyms (N1City) and requesting someone from head office to call me as it is pointless complaining at the gym as nothing gets done. It turns out nothing gets done if you complain at head office either. I ...
I asked MWEB to downgrade my service to 1GB as from Dec 1 due to me leaving the country on Dec 4. Don't know if that sunk in or whether they are 'willing' to do that. I also requested that both the data and phone line (phone line through mweb from Telkom) is cancelled per Dec 5 as I do not want to ...
Dear Sirs Please can you assist me with a problem which is quickly becoming very frustrating, I opened a contract and received a Samsung S4 smartphone - IMEI number 357503051648576, my cell phone number is 082-4994646, Shortly after receiving the phone it started its issues - initially opening the ...