I called their customer service on thursday the 2/01/2014 wanting to make arrangements to atleast pay 50% of the instalment for the next 3months as i will be on an unpaid maternity leave since i am less that 12months working for my current employer. Nonhlanhla from collections told me that my ...
I have been over charged every month since the beginning of my contract. My contract wasn't explained to me fully when I signed the contracted and now there all many hidden costs for things I wasn't aware of. My wife is with Cell C and doesn't get charged when calling the helpline but Vodacom ...
My memebrship was active several months ago. Billing had been suspended and then all of a sudden since Novemeber 2013 I start getting billed. I've heard of several incidents like this on the radio which by people who were former members of Virgin Active - this was a year ago. questions need to ...
I sent a complaint on Monday about my phone which is always coming back from repairs more broken than fixed and not just once but TWICE. I was called by some inefficient guy, not sure of his name, who tells me I must follow, "Protocol." Something I refuse to do because I did it the first ...
Staff at the call centre is incompetent and rude. Received an sms from SSDA saying I owe Iburst money for an account closed in 2008 already. 17/12/2013 I was told they will revert back to me but guess what. Today got a call, supervisor not available always. Phone call dropped 3 times in my ear. ...
My Name is Justin I have a loan account with Absa account on the 26/11/13 I paid an amount of R 1251.23 I was told that Absa would not take more then that but on the 11/12/13 an amount of R1260.90 was taken out of my account putting my account in overdraft when I called to find out I was told that ...