Utterly Disgusted: Ref number 2223149 .After laying a complaint on Hello Peter, Fayrola Moola responded and said she would investigate and give feedback. She told me that I can withdraw my money yesterday, Tuesday 05/02/2013 but to date Wed 06/02/2013 I tried to withdraw my money but I couldn't. I ...
The following reply was sent on my complaint on 3 Jan. Now I want to know what is happening, becuase MTN dont comunicate to me. So the only way I can get response is through Hello Peter. Please give me an update on the case!!! Hello lmp, Thank you for bringing this matter to our attention. We value ...
I still have NOT been contacted with regards to my complaint in the 1st Feb 2013! Indicate who/where I can direct my lawyers letter too. I refuse to deal with your incompetent service and staff!! ...
Made a purchase of R219 on the 07 January. Item was not on stock. I requested for a store credit.By the 15 January when I did not receive my store credit, I called and spoke to Raeesa who immediately sent me an email withe the credit. However. On Sunday, the 3 February when I tried to use the ...
After migrating to MTN pre-paid (after a MTN contract of more than 15 years), I noticed my voicemail is not working correctly. I receive a sms stating "The following person would like you to call back" instead of the normal voice mail message. I went ahead and contacted customer care and ...
In October 2012 I booked a flight to London on the website, but price quoted was not what I was charged. A person in the contact centre agreed via e-mail to refund the difference between the two amounts, advising I would have to wait 21 working days. The refund has not been processed yet, there's ...