On 20 February 2014 I logged onto my profile and saw that there was a technical error with you Vitality as well as with my Vitality Drive. I phoned Vitality to report it. Helpdesk then informed me that there is an error with my Vitality Drive policy and that 2 policies exist, which is incorrect. I ...
VODACOM SPENDS A LOT OF THEIR FUNDS ON ADVERTISING BUT THEY SHOW NO COMMITMENT TO THEIR LOYAL CUSTOMERS . THERE IS A HUGE PROBLEM IF THEY CANT MAKE A PLAN FOR SOMEONE LIKE ME, THAT HAS SPENT OVER R50 000 ON A PRE- PAID AIRTIME AND DONT WANNA GIVE ME THE PHONE I WANT - THAT IS A TOTAL SHAME!!! A ...
Wow, what a terrible service Telkom offers. I called 2 weeks ago regarding the Telkom simple offer for residential. Now, I am trying to get hold of someone or anyone to follow up on the status of the deal and all I get when I call the call centre is 'Thank you for holding, all our consultants are ...
I have been struggling for some time now to change the debit order details on our policy, with no joy thus far. Our account is now in arrears and I am very concerned as I am 26 weeks pregnant and cant afford for our policy to be in this state, in case I need it. I am highly irritated to say the ...
THIS SITUATION IS GETTING OUT OF HAND.I AM REALLY FRUSTRATED AND IF THIS LEADS TO DEEP RADIATION CELL C WONT TAKE RESPONSINILITY FOR OUR ILLNESSES AS WE ARE JUST ANOTHER PAYING CUSTOMER.THIS IS GOING ON SINCE LAST YEAR AND BASICALLY CELLC JUST DONT CARE.THE BRANCH WILL NOT EVEN BOTHER TO PHONE US ...
Last week I wrote a report on hello peter regarding an account that was not paid, it was not even 10 minutes and I received a call from Danita de Witt regarding my complaint, she assisted me with this matter & kept me up to date about the account, the account has finally been sorted & I ...