Hi i sent an email to vodacom customer care on the 16/01/2014 requesting a settlement figure on a account that i had, its now the 21/01/2014 and have not received any info our even a courtesy email to state that somebody will be assisting me. I'm trying to PAY you guys back. Please help ...
I have called and mailed you. I am a corporate client as well as a Samsung consumer. Your call centre gives poor advice and you don't respond to my emails. Shocking service from such a reputable service provider! ...
I have received 2 threatening letters from MTN this month, the first said I mus pay R841, 00. The 2nd one said"FINAL NOTICE FOR PAYMENT OF OUTSTANDING DEBT AND NOTICE OF CANCELLATION OF SUBSCRIBER CONTRACT" I don't know what to do anymore, I received a response from the first complain ...
When I logged on to UNISA to check my Nov/Dec 2013 marks, I was denied them as there is an outstanding amount of R3208. This is not an amount I was aware was outstanding. The site refers to "Reinstatement" charges. I have been sending emails to various UNISA addresses asking for an ...
I enquired about taking out funeral policy for extended family members. From the onset she had a great attitude and kept me informed all the time. its not everyday you receive such great service. Well Done Mbali, keep providing excellent service!! ...
Vodacom, What in the is going on!?? It's now 16:30 on day 2 & still I'm being sent from one department to another?? Please reinstate the finance on my acc so I can do the upgrades on both my lines OR must I rather take my business elsewhere?? What went wrong in the last 2 years that it's become ...