This been 3 days without any landline & internet connection. When you call to find out when this will be sorted told they can not tell us how long this will take, they busy sorting problem out. Been 3 days how much longer must we wait. If our bill not paid in time you guys are fast to tell us ...
I had logged a complaint on the 2 August 2013 regarding late joinder penalties and almost immediately got a response from Bonitas that a consultant would contact me! To date, nothing. I am at my wits end and just don't know what to do next to get these people to TALK to me. Must I continue paying ...
On 17 July I sent an email to Multichoice to change the banking details. I received a reply email from then confirming that my debit order details had been changed on their system. Case number: 3739163. My internet banking hadn't been activated yet, and on 5 August 2013 I sent another email asking ...
I was admitted to hospital. When I was discharged from hospital I received a message from hospital that authorization was declined. When I called Transmed I was told that it is not covered by PMB. Now how am I supposed to know what is covered? Last time I checked I was covered for private hospitals ...
My daughter was admitted to ICU on 19 May 2013 at Cape Gate under a 24 - 72 hour authorisation number as there was no other hospital that had a ventilator available at the time. Two months later the anaethetist sends us a bill of R5 000 that must be paid immediately or they will be handing my ...
My gripe: Bonitas do not pay a valid claim and their staff at their contact centre is incompetent. Background: In March this year I was referred by an orthopaedic surgeon to a biokineticist for treatment on my back. They advised that I need to pay them in cash and then claim from Bonitas medical ...