Waited 32 minutes in the queue, while 3 people were being helped. If it takes this long to assist, then the long process of upgrading phones needs to be addressed! 9 people in the queue, 3 assistants on duty. If 3 out of the 9 also wanted to upgrade, it would mean an hour in the queue! Unacceptable! ...
My edgars account card and id got i went into the george branch at the mall and advised them of my card getting they stated that the account will be blocked and closed as my account was upto date as i made my last payment of R500. its been 1year and a 1/2, now and i didnt recieve any call or ...
We bought a pair of guess sun glasses for christmas for my daughter, when she opened the gift, the one arm was broken. We returned to branch on the 26th and was informed it will take two days to deliver new pair. After visiting branch every single day, ensured that glasses are on the way, on the ...
You always read complaints, but today I must say I am very impressed with the wonderful service of Richard. They had no stock when I went for an upgrade and he order one and within 2 days I've received my computer. His assistance and helpfulness is a plus for Vodacom! Well done and thanks Richard ...
My wife bough me 2 pairs of pants as a present. On fitting the pants the following was discovered: The 1 pair had NO button above the zipper. And with in a month (or two) the zips on BOTH the pockets broke! I returned these pants, only to find out that they did not have a replacement size in stock. ...
I had a contract with MTN which I cancelled and paid up on February 2013. The cancellation amount was about R873.00. The last Debit Order should have gone of on the end of March 2013, it is now May 2013 and MTN is still deducting the Debit order from my brother's account. This is pathetic, why is ...