What I am reporting is something that happened to us for a second time with Outsurance. In 2004 I was enquiring about the excess to be paid out to repair some damage on my car. This is then filed automatically as a claim. We phoned to say we are not going to claim, they then keep it on record as a ...
For the last 3 or 4 months, every time I have logged onto their client portal to load pics, there's been a message saying that new advertising material will be sent out. I received mine, just before their deadline, 7 August, and I was away. I sent various messages over the months before this and ...
After I had processed an order and paid I received an e mail to say that the order was cancelled due to no stock. The reference number was 10500379 I don't care if its in the terms and conditions. Why is there no stock? I don't want any other product. I want them to order more stock so that my ...
Ive been at the rehab center for close to 3 weeks and wow the staff is going an extra mile in all they do. There are few names to mention and this people do their job with pride and you can tell they are doing it from the hear. Nursing staff in the spinal unit: wendy, josphen and peggy. Ive learned ...
Thank you for a wonderful service. We are happy to deal with such a professional organisation. This long process has been worthwhile and we are ecstatic at the level achieved it was definitely worth the wait. Will definitely reccommend you to all our clients. ...
I bought a Whirlpool dishwasher in January 2013. The weekend 10-11 August, it stopped heating up. I called the service centre on Monday 12 August as it is still under warranty. A technician came out, said it was the heater and would get back to me. There are no parts in South Africa and it must be ...