I changed my wife's cellphone contract to a top-up 135 in Oct 2013 effective 01 Nov 2013 with a 1 Gig data bundle and 200 SMS bundle. Since then every month there is some kind of issue first they did not load the Airtime, after multiple calls to Vodacom eventually by die middle of Dec 2013 it was ...
I have been trying to cancel my insurance policy as I have sold the insured vehicle. When I phone, I am told to speak to a senior adviser who will help me, and I am kept on hold for far too long. The senior advisers seem to be extremely busy, too busy in fact to take my calls or to respond to ...
Two months ago I reported a loss of data signal to Cell C. I live on Witkoppen Road near Northgate which is a main road and in a built up area. A technician Temba came out and advised us that the tower needed to be upgraded. After numerous calls and being given new ref numbers, and being told they ...
HELLO PETER I AM WAITING FROM 24-09-2013 FOR 24HR MOBILITY TO FIX MY 2 PHONES BUT THEY DO NOT DO IT I PHONE MORNE 2x BUT HE IS NOT AT HIS DESK THEY TOLD ME AND I ASK THE LADY HE MUST PHONE ME BACK SO NOW WE WAITE. IF YOU PHONE AND ASK TO SPEAK TO A SUPERVISOR OR MANGER THEY ON LEAVE OR NOT IN THE ...
I moved over to Autopage directly from MTN in September 2013. I have never experienced such poor service in a long time. They have now overtaken Nedbank on my "Poor Service" companies list. I applied for a contract that they had advertised and it took them at least 15 days to load the ...
On Sunday 04.01.2014 I made a payment of R683.33 to Multi-choice using my FNB Credit Card When speaking with Tshireletso on Sunday, querying why my service was still not restored (3 hrs after payment) she said that she could not pick up a payment made by me. I told her that I paid through the Pay-U ...