Mr Hugh Lionnet ordered a cell phone on the Homemark Direct mail order on the 23rd may 2012.and paid for this telephone R313.74. The phone was delivered and because Mr Lionnet is not a young person and did not understand the telephone he returned the telephone on the 4th June 2012. He received a ...
I found that I had a debit order from them, when I called to ask about the contract telling them that I received no airtime, they started another contract on my name meaning now they were debiting twice which I never really took note of. When I finally called to enquire about the double billing, I ...
Thembekile gave me a super service. She demonstrated a thorough understanding of my situation and provided me with solutions. Apart from keeping me updated with my policy, i requested her to change my banking details and she did that within a blink of an eye. At the end of the call I was a very ...
I bought a vehicle in 2009 and signed a contract with Tracker then. In 2010 I purchased a new vehicle and moved my Tracker to the new vehicle. In 2012 I wanted to cancel my tracker account as I was about to buy a new vehicle. Tracker then notified me that I was still under contract and would end it ...
I upgraded my contract & definitely was not told of a handheld fee of R1800, now they still want to bill you monthly R250 x 24 once off R1800. What's the reason behind that. That's unreasonable. Would never have upgraded & will be sure not to upgrade any of my existing 7 contracts. Must ...
Good Day I have requested a settlement letter from Pholosa Asset Management and they say that it will take between 7 and 14 working days. I urgently require this letter and everytime I contact the call centre, they say I must wait and they also cannot transfer me to a supervisor or manager. This is ...