I'd like to give many thanks to Calvin whom went an extra mile to assist in resolving my query which has been dragging since January 2013. I've contacted the medical aid call centre many times and every time I called I got the same answer from all the consultants I spoke to because they were just ...
MTN is billing my account thousands a month on behalf of Smartcall. I cancelled the subcription with MTN on 05/01/2013. Communicated with a manager, Alichea Anthill who stated that Smartcalll has stopped billing me fom 28/01/2013. Today MTN Still billed me on behhalf of this company. Even though I ...
I have completed a form to add my husband as a dependent on my medical aid. I have indicated on the form the starting date. This was in Nov 2012 when I sent through the form. I have asked recently what the hold up is. Momentum sends me another form to complete. I have explained on the mail that you ...
What can one do to report or audit this company? They appear ignorant regarding on sales queries and support tickets only answers email with one standard answer irrelevant to the question asked. If you get through to the help desk they hava an attitude we want this from you but you cannot have this ...
He assisted me by improving my premium due to me being retrenced and my current financial situation. ...
RCS regarding my last complaint.. please check this again and delete my number from your systems. This is getting ridiculous. The problem was resolved until yesterday and today again i have gotten 2 calls today from your call centre. IF and WHEN i need your services i will contact you. ...