I have sent a complaint to head office two days ago regarding a call back that I was promised on the 7th of May 2013. Today I get a call from Thuli asking me for the reason why she promised to contact me back- how pathetic is that! Even head office could not contact me and apologise, they just ...
At around 15:00 this afternoon FNB took R2000 out of my account without notification nor permission for a loan that is 9 years old and i haven't been contacted by FNB for the last 3 years about it and now they just debit my account without my permission. I am currently unemployed and i have R 3000 ...
On Monday 20 May I've contacted 084 140 complaining about my newly upgraded contract. I wasn't happy with it and according to them I could change my contract within 7 days after upgrading. So... Tuesday 21 May I went to Cell C festival Mall. They took my phone and said it was suppose to be send in ...
After being SIM card-less (and thus in communicado) for almost a week, and having spent hours on the phone to Vodacom Customer Scare/ Vodacom Customer Disservice the good people at the Festival Mall branch of Vodashop had me sorted out and on track in 45minutes! I applaud the attitude and efforts ...
My daughter broke her glasses and they were still under warranty so had to change the frames, i went there on Monday and they promised to get them fixed by Friday latest. I then call them on Wednesday 29th May just trying my luck and a lady at reception told me they have them and they are ready for ...
After almost 45 years as a Standard bank client, I have been reasonably happy - but now I must speak up - the Festival Mall branch is seriously under-resourced! Over the last year or so I have watched the service and attitude levels deteriorate to a point where I feel like changing banks. It used ...