In 2012 a consultant from elite mobile phoned me selling a vodacom product with a samsung phone. it was business tariff. she also mentioned that the phone comes out with a voucher of R1800.00 which i can redeem anywhere i like. time went by and i didnt receive a voucher when i gave them call they ...
I write this letter in utter frustration at the eThekwini Municipality Electricity Department. We are continuously faced with an ongoing problem of power outages. This happens at least 2-3 times a month. When we log a fault with the call centre there are certain people that assist in ensuring our ...
I ordered a Samsung S3 Mini and a Samsung Pocket was delivered to me. I called Cell C customer care and reported this Matshidiso told me that the phone was going to be replaced with the correct one in 21 days i should have the correct phone. it been over 21 days and i still have the wrong phone ...
HAVE BEEN UNABLE TO RECHARGE USING A VOUCHER BOUGHT FOR OVER A MONTH ALREADY. I HAVE CALLED THE CALL CENTER WELL OVER 20 TIMES ALREADY, THEN HOLD ON FOR OVER 15 TO 30 MINUTES EACH TIME, ONLY TO BE TOLD THEY ARE ESCALATING THIS MATTER TO THE TECHNICAL DEPARTMENT. NOTHING IS EVER DONE BEYOND THIS TO ...
I have never been treated so badly as a customer. We ordered and paid for goods to the value of over R5000 and they undertook to email us with the tracking number so we can track our goods. After 2 working days we still did not receive any communication from them even though we had told them the ...
I still cannot use my vodacom 3 g. They did assist me and told me thier is still cover. I went home only to realise no network cover on my vodacom 3 g. I will put a stop order. Please all people staying in Verulam DONOT get vodacom 3 g data bundles as thier coverage is bad. Their coverage is only ...