I went to collect cash from one of the Money Market counters at Shoprite and got instead of service. I stood in a rediculous queue and only got served after 40 minutes and when I finally got to the front, one of the cashiers there told me that I needed an ID to be able to access Money Market so I ...
In december I sent an e-mail to Nnedbank that I need to close my account because of their high fees. The person who responded, told me that they will close the account once the credit of ..59 is cleared. I got paid, the credit was cleared and still, they didn't close an account. Now I have very ...
I visited the branch to exchange my son's trouser that I bought in Jan. This year in west gate mall. The lady called Rachel refused asking me for a proof of purchase, which I lost I asked her to check the purchase on the system and she advise me the can't track the transactions on the system. This ...
First incident. I am a True Love Magazine Subscriber and my magazines are meant to be delivered to my address. They are always late and 2 of the magazines were not delivered. I paid for those magazines for them not to be delivered. Second incident. My mom had won a competition. We got a slip from ...
On the 11th January 2013, I went to Capitec bank Dobsonville brach to complaint abount the fault card that I recieved on the 31st December 2012 from Capitec bank Protea Glen. I explained that I cannot draw money from the ATM with the card, the machine returns it. I was given a faulty card from ...
On saturday 2013/01/12, i went to african bank for a loan, i would like to appreciate the service i got from consultant Kgothatso Mogorosi, he was very patiaant with me and as i was tired coming from other banks with long queues, i did not have to queue with him on service. as soon as i walked in ...