I recently received my Sony Xperia Z1 from FNB and i was really looking forward to using my device and to my surprise, there are no headsets in the parcage. The consultant i was dealing with advised that she will enquire and put me on hold and then the 2nd consultant answered the phone with no clue ...
Exactly 16 days ago I applied for a smart device through FNB then I waited and waited and waited, On day 9 I called and asked the status of the device I was advised then that I must wait till Monday 11/11/13 day 12 and enquire again I was then to and told the courier had my order and would let me ...
I said it, what they know is we will get back to you, i have being waiting since the last day of june until today am still waiting, NO PHONE CALLS. NO EMAILS, NO SMSES, I guess my problem wont be resolved... Next step is to take it further am taking this matter to my lawyers... am tired of waiting. ...
I had a bad service from fnb billing department,., i have 7 months quering about double payment on my account, i have 2 devices of which 1 device was and fnb settle the account for me and they forced me to take same phone (samsung s3 galaxy) i refuse as i wanted Iphone 5 16gb, so they have being ...
My Fiance switched over to FNB for the specific reason of being able to obtain a Smart Device. She was finally able to place the order on the 2nd of May, after being declined, due to a credit check mistake (which NOBODY at FNB could confirm). The Device department was then informed to check again, ...