I'm trying since 9am this morning to get through to the accounts department to no avail. Nobody bothers to answers their phones and if somebody does, they hang up without saying a word. The last person to hang up was Princess. The lady from switchboard also tried to connect me to a consultant to no ...
I WAS ON A BUSINESS TOPUP CONTRACT AND I MIGRATED TO A SMARTL CONTRACT FOR APPROX 6 MONTHS THEREAFTER I MIGRATED BACK TO MY INITIAL SIGNING PACKAGE BEING THE BUSINESS TOPUP CONTRACT. THE MIGRATION FEE IS SUPPOSED TO BE WAVERED BUT WAS STILL DEBITED FROM MY ACCOUNT. I HAVE CALLED VODACOM BEFORE I ...
We have send a email cancelling this contract and even got a read RECIPIENT email back on the 16/09/2013. On 28/11/2013 I am still receiving a bill from them I phoned them and Phelo promised me that somebody from the cancellation department will phone me back. They did not and I phoned back on the ...
It's been numerous times that I'm holding 30 odd min just to put the phone down because you can't hold on any longer. I would really just like to know why my device insurance for my phone went up with - R30.00? Is it so difficult to get an answer. And another thing. How come if i swipe my card it ...
Hi I would just like to know if it is so difficult for consultants at LegalWise to change a customer's banking details. I called in to make arrangements for my banking details to be changed and my outstanding payments to be deducted; however i was transferred from one person to the next five times ...
I have requested an itemised billing from Vodacom on Friday very early hours of the morning and they requested letter stating the reason why and copy of ID. I have faxed and emailed them a request letter and copy of ID. Later they send me an SMS to say they have received my fax and I will be ...