Since yesterday I don't receive any sms messages send from Vodacom subscribers. I phoned the customer call centre yesterday afternoon. Twice after explaining the situation the phone was put down in my ear. The third time I phoned the lady reset the service on my number and still no sms was received ...
A credit was logged for my account on 02/10/2013. I received an SMS saying that it would be sorted out within 24 hours. Twenty days later the credit has still not been processed on my account. I have made 15 calls to the call centre to try to follow up. Each customer services agent tells me a ...
I made a booking online for the 3rd of October via SID, Kulula took my money and when checking the ticket online it was not showing. I phoned the call centre and I was advised that the booking expired on their side, but my money was taken from my account. Meryl Rhode-Hendricks was helping me to get ...
Since my previous report I have been contacted by Derick from Cell C. He was in contact with me every day keeping me updated on his progress. He finally had good news for me on Friday that they were going to credit or refund the amount. I asked for a refund so he had to get back to me. Just ...
My sister got me a bb9360 on contrackt but it had some problems after taking it to westgate and the employee there relouding software it still wass freezing took it back to key west and it got send to midrand repair centre after about two months not getting my handset back i went to 14 ave to ...
I queried an incorrect payment status against me for my account with BMW homeloans. the person who assisted insisted i contact BMW to send an instruction to change this status. i informed them that i verified with BMW and they have not sent such an instruction to them since my account in uptodate. ...