I am an avid Samsung product user.(Fridge, TV's, Aircon, Washing) I think they create fantastic products and I understand that sometimes they can malfunction and need repair. My gripe with the lack of service and results that come with their customer service division, which in turn outsources their ...
Our cheque card got skimmed and our money was out of our account. We reported it within 20 minutes and closed the card. But when we wanted to know what's "going to happen next? " no-one could give us a decent answer! (This is the first time something like this has happened to us) We were ...
Yesterday I noticed that my debit order had bounced due to unforeseen circumstances. So I made a plan and got some money into my account. Phoned Nashua Mobile to arrange they EFT the amount again as now there were funds available. Got the runaround from about 4-6 people who kept putting me through ...
I have been having a problem with my Neotel Contract for a while now and i was directed to who i was told was the head of customer services in kzn, Nivar. this guy has been making me wait for him to call me back for weeks on end and several times repeatedly. he doesnt seem to know what he talks ...
I am so disappointed with Nedbank, having banked with them for ever and now in the past month I have now had my second complaint. Today I needed someone to assist me with my current account and I was put through to either 4 or 5 people and NONE OF THEM COULD HELP ME. I had to tell my ...
They are to useless to send me my statement. I requested a total due amount on MONDAY already. I have still not heard anything from them. I am doing my transfers in the morning. How the am I supposed to pay you if I don't know what I owe, because I never receive statements. EVERY SINGLE MONTH I ...