At the end of July 2013, I phoned into their customer services department. My contract was almost expired and due for an upgrade. I asked them to not renew my contract, cancelling the contract and settling the full amount owed on the contract. The payment i made, was for the duration of time left ...
Hi Received an sms on 07.10.13 @ 17h23 to say my account is R69 overdue. Called into 084140 @ 08H05 on 08.10.13. Got throught to Annie from the Cell C Call Centre JHB and she checked and advised that there is nothing outstanding on the account and the sms came to me in error. They (Cell C) is ...
On 02/09/2013 my cellphone line was blocked due to high usage, I contacted cellc with regards to this issue and was told a case has been open and was told to wait for a response from customer service, so I did and a few days later I was told that I need to update my software on my phone because it ...
Placed an order online on the 14 August for over R250 ref 6382874 CRM:02890763. One item had a lead time of 15 working days. Once the 15 working days was up i received a mail that the item lead time had been extended. I contacted Kalahari via email. No response. I then called the customer service ...
I was trying to swap airtime into data bundle and on *111# you are given 4 selections and i selected 2 it says month to month, i assumed that i don't have to convert airtime every month vodacom will do it for me but it turns out it was a contract that you get billed every month for R60 for 250mb ...
I had a Contract-Week-ender-with them Supposed to get 120mins pmonth Some months only received 40 or 60min The price was R38.50pm Suddenly towards end of contract (last 6mnths) started receiving bills for R150 R200 When I queried this, I was told I subscribed to some strange thing called Waspa ...