Old Mutual did not take their September debit order and I called and emailed to notify them of this. I received telephonic and written confirmation that everything is up to date and the next debit order will be on the 26th of October 2013. Late afternoon of Friday the 11th of October 2013 I ...
I wanted a contract with Cell C and contacted the Call Centre, a very nice the lady help me and the phone was delivered in with a week. Before the contract was finalised a told the lady i want my 0845179817 nr to be ported she said that can be done. So i went and paid my contract up with autopage ...
I bought a voucher for car wheel alignment and balancing. When I phoned the company to arrange an appointment for this to be done, they tell me that their machines do not cater for one of my two cars. I can not use the voucher now and logged a request for a refund as the voucher has not been used ...
I asked for assistance regarding a voucher that was not displaying the recharge pin clearly and Funiwe was given my complaint to resolve. Its been well over two months and I have still yet to be assisted. I was requested to scan the voucher more than 3times, however nothing happens. No feedback via ...
I had not received an account in a year from Vodacom & being lax. This was the 1st time I had contacted Vodacom. They were emailed almost immediately. The problem was an incorrect name & postal address. However these were rectified & the accounts resent. It took 2 days & a couple of ...
I would like to recommend Mr Ntsikelelo Citabwata for the great service he offered me just now. As a customer, I strongly feel that Vodacom did not make a mistake by trusting him with the responsibilities of handling customer issues. He is just a professional and makes a person feels that Vodacom ...