I was sold a 20 giga data plan and after activating i was told that it is an peak/off peak package. I then requested the phone call as the agent that sold the deal to me did not mention this. After a month i got contacted and told that the call was listened to and it was not mentioned about peak or ...
I've submitted about 3 complaints and have been promised feedback, however the consultatnt that was dealing with my complain ignores my emails. I was promised that Funiwe would get bacj to me and it's been well over 3days waiting for her to get back to me. Please advise if someone else can be ...
Last week monday 7/10/2013 the customer paid in R150.00 excess fee to have his phone fixed. i sent the proof of payment to quetin, who asked me for it 2times after i sent it. then i sent it kagiso who said he would get back to me and never did, he also asked me for the pick up address for the ...
I have been trying to do a simple change of ownership on a DSTV BUSINESS CONTRACT .I don't know who to address my request to anymore, I have sent my first request to them on the 4Th October 2013. It took them a while to respond, with a reference number for my case. I sent my second request on the ...
I called the legal, customer care & Accounts department & nobody can assist me in getting my statements as requested from March 2012 to february 2013, I need this for my income Tax returns. A service request has already been logged but I received no feedback 3, They only sent it from June ...
I've recently moved house. As is customary, I need to change my address with The Foschini Group to ensure that I make all payments on my account. I have: Emailed them 3 times over the past 3 weeks. No answer as of yet. Due to failure to respond, I've tried to sign up to manage my account online - ...