When enquiring on how to add a dependant, I was told to just fill in a specific form and fax to Fedhealth. No mentioning of adding a membership certificate of the dependant's previous medical aid. Due to this, Fedhealth immediately added a 50% late joiner fee (payable monthly!) and assumed he ...
Never in my life did i have to deal with such behaviour, i called in asking about my statement and balance, i have never been spoken like that in my life, why hire people that don't value a customer, why hire people that don't appreciate their job, she needs to go back to training or be taught soft ...
I purchased a KFC meal and was very disappointed to find out that I received the incorrect Burger when I got home. I Immediately phoned the customer care number and was truly surprised at how they turned the situation around. Well done KFC. ...
I logged the below complaint with Cell C on 30/8/2013 and have had no response. I have received a horrible letter from J.M. Attorneys informing me that I owe Cell C R774.26 from an old account that was supposed to be closed in November 2011. In November 2011 my then contract with Cell C was ...
After months of incompetency in trying to get ownership of an account changed we got a notification it was declined. I Called call center to find out why the change of ownership was declined, 1st consultant told me that there is no reason on the system but it is USUALLY due to a failed credit ...
I ordered a DVD from [URL Removed] a while back. The item was placed on back order. This morning I received an email telling me that my product had arrived and was now being shipped. But... between placing the order and the product being shipped I had moved home and the product was on the way to my ...