AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Assistance not received and Ignored emails | #230155

Cell C
Assistance not received and Ignored emails

I asked for assistance regarding a voucher that was not displaying the recharge pin clearly and Funiwe was given my complaint to resolve. Its been well over two months and I have still yet to be assisted. I was requested to scan the voucher more than 3times, however nothing happens. No feedback via email or phone call. Is this the kind of service that a cell c customer should be subjected to? Just to load a voucher that has been confirmed that it has not been used?

Date:

Company: Cell C

Country: South Africa   City: Customer service

Category: Telecommunications

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