I called the customer service line several times and had been put on hold for hours. After wasting hours waiting to speak to a consultant I resorted to sending an e-mail. I send an e-mail cancelling my service with Netstar on 24 January 2014, and only received feedback on 31 January 2014. I then ...
I logged onto Fedhealth's website to check out a detail regarding my cover and the option that I was on. A screen popped-up and a customer agent asked me what he could help with. I typed out my query and he asked to confirm my details, responded to my query immediately while still on the site. I ...
Wesbank, I have called 2 times to try to get you to reverse the debit order that went through in my account. And your agents told me the reverse has been made, I should have received my money by Thursday. Looking at my closed Wesbank account transactions, it is quite evident that the amount has not ...
I extend my compliments to Maitumelo for providing me with an offer I could not refuse. I was in the process of cancelling my policy with Miway, as a result of receiving a lower quote from another insurance company, but Maitumelo gave me a great offer. I now remain with Miway for the 4th ...
Since the 19/01/14 I couldn't receive sms's, I've done all their checks and even gone as far as to do a sim swap, I accepted their timescale to fix the fault and when the timescale lapsed I call in to be told that I was sms'd to say the fault is fixed. I was passed all over the show, calls were ...
This is to thank Yvonne and Tshepiso for helping out my mother with her flat tire. They responded efficiently and the road assistant guys arrived timely to assist her. Thank you ladies so much, this is the kind of assistant and customer service we appreciate, especially in such situations. You did ...