I am the owner of a small law firm that is heavily reliant on emails. We use Web Africa's shared (email) hosting service as an off-site backup for our client-related emails. Customer of WA's since May 2013. I have experienced a number of issues, which I have previously raised with WA (during 2013) ...
I bought 300mb of data on the 10th of October using my loyalty points. I first logged the incident on the 14th of Ocbtober. I've complained on HelloPeter a couple of times, but only get the standard response. No real action has happened and I still don't have the 300mb of data. In one of the ...
I've been calling the 8ta customer service line since last Wednesday because I had reactivated my BIS. The R59 was deducted from my account but my BIS is still inactive. I keep getting told that there's a 72 hour response time from your tech team but almost a week later I'm still waiting. Ever so ...
Firstly when ever i call the call centre regarding my query i end up holding for more then 10 min and end up ending the call. i got throught to Tsholo in the contract customer service department. Its regarding a billing query that i have no feedback since i logged it on 09/01/2014. Tsholo told me ...
You cannot complain about service, because there is none! Wanting to early termination, you cannot get any one to assist, and I understand that I have to settle the handset in order to terminate. The debit order for phone call etc. has to be processed first, before a final termination figure can be ...
I upgraded my contract to another package in the first week of December 2013, when I called Cell C yesterday just to confirm what me debit order will be I was given twice thrice the amount the consultant told me when I upgraded so this affects my entire budget for the month and is very frustrating, ...