I upgraded my contract with Vodacom on 29 August 2013. Vodacom was running a special for a free iPhone 4 handset. Subsequent to my upgrade, Vodacom started charging me R99 for the handset when it should have been free. About 2 months ago I contacted their customer contact centre to query this and ...
I have an ongoing complaint with MTN regarding my phone being RICA'd. I first logged a call with MTN asking them to sort my RICA on my phone. When trying to use any of the self help options of MTN it cuts me off telling me I have not RICA'd my phone (although I have) and therefore cannot use the ...
I am on a top up contract, which means, according to my understanding, that the moment airtime, sms's and data is depleted that it is cut off. Now, I paid my contract for the month but did not receive any airtime! WHY? they say that data was downloaded on the 16th of December 2013 at 07:00 in the ...
Got a call from Vodacom earlier this year saying that if I renewed and paid an admin fee and then paid R29per month (Top Up account) by direct debit I would get x amount of call time. As I have now changed banks I get sufficient monthly top up just for using their bank card. Called today to cancel ...
On Saturday i went to your Green Stone branch, the lady working at the watch counter helped us since I was buying a watch for someone. When I wanted to pay with my edgars card the lady said that my account has been blocked. Knowing I have no outstanding payments instead I pay in advance, I asked ...
Hi, What is it with service in this country. Once again it is me and a devilvery ordered from Kalahari. This time the delivery is done by RTT.Now they phoned me to arrange delivery. When they did arrive the first day I had to inform them that my domestic is not there as she phoned in sick so I ...