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Page 192

Altech Netstar
Broken tracking unit for over a yea

I have attempted to resolve my issues with my GPS enabled Cybersleuth Supreme tracking unit for over a year now (unit says I travel at over 1000 km/h). Since day one it has been faulty and nobody cares at Netstar to resolve my issues. Management refuses to have the unit removed or fixed and have ...

Cell C
Non-existent customer service

I contacted Cell C's customer service as I have reached my set call limit and wanted to increase it for the remainder of the month. I spoke the the "representative" who was clearly not willing to assist me, even though I explained that I needed to use the phone and can't do with it for ...

Mtn
Inaction that cost me money!!

Context, i called around September to enquire about cancelling my contract. I was informed I could call in December to request this. I did call on the 6th but was informed again to call in Janaury from 6th. I only called in on the 23rd to again request my line to be cancelled. I spoke to Danny who ...

Cell C
CELL C IS MYSTIFIED

So I take out a new contract - total cost per month is supposedly R200 on the dot - First account comes - Monthly installment will be R218.23 per month... So I phone Customer Service to find out why my contract is now more than what I signed for - and the man on the other line SAMUEL CLALE says the ...