Good day, i am a very dissapionted customer with the Poor Service i have received on my query dated from November last year when i entered into my new Cell C Contract. They sold me a contract BB 9360 with free minutes airtime, SMS's and Free BES for 24 months. i am still waiting for my BES to be ...
I purchased airtime yesterday via internet banking and the airtime hasn't come through yet. I then called customer service and they told me that there is problem and there are technicians working it. Still today almost 12 hours later the problem has NOT been fixed. I tried calling customer service ...
I reported my telkom line at home not working on Saturday Reference no: 356CRZ190113 line is completely dead. On Sunday I get an sms to say the line is fix - it was not. On Monday I logged another call Reference no 52CRZ210113. To date telkom has not contacted me to advise they will be coming out ...
31120116/GO. I have the above metnioned reference number for a complaint that was logged a few weeks ago... after intial response, nothing again... Tried contacting the Customer Service team on 0800 203 925 today, got thru 1st time... lady asked me to hold on... 8 minutes later, still holding..no ...
Refer my previous complaint about spending time on hold etc. In response to my last complaint Nashua Mobile thought it fitting to task Claire Thomas who, not only has a poor service ethic, but also knows very little about the packages that Nashua Mobile offers. After spending some time on the phone ...
I called there customer service line to get assistance the first call was 14 mins long she cut me off the second call was 67 mins long she disconnected the call at the end by transferring the call to there survey... My problem was worse at the end of the call then it was at the beginning I went ...