I have a almost 6year contract with cell c, which means I'm a loyal customer, my problem have started 4-6months ago, on numerous occasions have I called into the call centre, promises have been made, reference numbers has been given, at this point in time, I have simply given up on this network, no ...
I made a payment in-store which subsequently needed to be reversed. The reversal was done incorrectly which resulted in an error on the balance of my loan account and store card. I phoned the Call Centre who advised me to go into the store to sort out the problem. The Customer Services lady ...
I recently changed banking details, and did all the necessary debit order switches etc. I have proof that my premium was paid, yet this is the second month that I receive an sms claiming that I am not covered. This is unacceptable. I called the number included in the sms, only to be passed around ...
I've been trying to get a part, a stacking kit for the past 4 weeks, I've called Woodmead, your call centre, Hirshs, everywhere I could think of and still nothing!!! I even wrote to the CEO as per your banner ad on Monday and so much for that - still no reponse, it seems thats the way things ...
On the 25th January, Nedback debited my account with 3x my monthly installment. I was not aware of this until today. I then called the call centre who in turn put me through to the collections department. I spoke to a lady by the name of Lekone who acknowledged that my account was debited ...
After a month of complaining there is still no response from Cell. c infatct Sandros Mhlongo the guy that is handling my complain he is not even replying to my emails or answering my call . and there is still a debit order for this month. My money is going every month and no one from Cell C is ...