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Vodacom
Ad customer service

I called in on the 9th, I needed help with my puk number. The agent answered the phone with a very low tone of voice. She did the greating once then she did the silent greating. I was shorked ci could hear her and am sure she could hear me aswel. She then hung-up the phone. ...

Vodacom
Get serious about your customers

I logged a complain last week. You then wrote that you will contact me. I waited for 48 hours to get a sms that you sent me a mail. I have to date NOT received the mail. Why do you not caal the customer if you need more information? Why just so called sent a mail and then it is the customers ...

Cell C
REF nr 3020800241

I requested Cell C to change 2 cellphone numbers on my contract to prepaid in order to port the numbers to Vodacom, on 31 January 2013. I did this because because the signal from Cell C was very bad and our calls are dropped frequently, another factor was that cell C sent us sms's threatening to ...

Groupon SA
Replacement of Faulty Console Games

I bought my two grand children a sonsole hand game and they were both faulty. I had to wait until the factory re-opened in January but then there was no more stock. Angelique went out ofher way and located 2 for me even though they were not black ones my grand children were so happy when the ...