I called in on 16/01/2014 about 18:40 spoke to Devon whom I informed of the reason for my call, I wanted to do a sim swap advised Devon that I was not sure of all the info as I lost the sim about 2 weeks ago, he refused to do the sim swap after requesting to speak to a manager a spoke to a lady ...
I have on numerous occasions contacted Vodacom regarding incorrect billing on my account and they have failed to give me any response or feedback. On all occasions they have sent me from one department to the other and no one seems to know who is responsible, it's pretty much like a circus with no ...
I opened a contract with MTN St. Peters Square Observatory Cape Town on the 03/10/2013 . The Package I apllied for was MTN 100 Top up which has 150mb included in package. Beginning of November 2013 I received my air time but no megabites. Went back to the branch in St. Peters Square and the agent ...
Good day, I have left a message on the online email and got a reference of 1110276045 . I got a confirmation email saying I would be contacted within 24 hours but I have not spoken to anyone one. It's possible that the missed call I got was from Dial Direct but one cannot always take a call and if ...
I have no reached the limit, I gave 4 people a fair opportunity to help me, all claiming to be managers, they cant manage jack in my opinion, oh but wait they think they managers, cause they called client relations managers, or customer relations manager, but they just an behind a desk, I have been ...
I received great customer service. Ntokoo went an extra mile to ensure my complaint was speedily resolved. ...