As a mtn contract customer I spent this morning waiting for a customer care call centre agent to assit me and without any "luck" was my call answered. I held on for almost one hour waiting for an agent to assist me. Almost a hour come on mtn you guys can do better than that???!!!... POOR ...
I have contacted foschini customer care telephonically and via email but stil the is no one to assit me with my reguest, i have made a settlement to my foschini account but only and amount of R129 was accounted for while i paid R911. they have told me to contact mbd as my account was handed over, ...
For some reason on the 6th of this month (Sept 2013), 1000 megs of data was logged on my account. My average usage per day is about 7 megs, maybe it will spike to 20 megs at times. My phone is on Wifi most of the time (Home and Work). I phoned the call centre to get it sorted out and they told me ...
I contacted Outsurance this morning to change banking details, and the gentleman helping was very helpful, but unfortunately I did not catch his name. I was then transferred to Candice as I had queries about my installment increase. She explained in detail, in terms the man on the street ...
My parents both have vodacom pre paid phones that stopped working last night. (No Network Coverage). When i phoned to report this matter to Vodacom, they told me that they could not even escalate the issue because they need a minimum of 4 people with the same issue before this matter can get looked ...
I have a medical aid for my son that is 9 months old with spectramed. i wanted to change my bank details with them as i pay for the medical aid. i waited 5 days for a response. the response i got today (27/09/2013) is as follow: " A consent letter is required from the member in order for you ...