I upgraded my 2 contracts telephonically though the Vodacom call centre in September 2013. During the telephonic discussions, no mention was made that I would be charged a device fee for both phones should I change my package to a Smart XL package and accordingly I proceeded with the upgrade and ...
KFC acknowledge a complaint I lodged and told me that an agent would be in contact with me. An agent contacted me for my telephone details, but I never received a call or any other follow up. Three weeks later, Customer Service Agent Netacia Malgas sent me an email saying that my complaint had been ...
I bought 3gb data via fnbonline since Cell c advertising 3gb data for promotional value of R299 for 365 days, but after the purchase got a SMS stating validity of data only for 30days instead of an year, there after contacted cell c customer care (Sydney), with an arrogant nature, which I felt ...
I have five accounts with Cell C. They were suspended diue to cell c debitIing my accounton the wrong debit day. I have paid and 6 hours later I still have not been reconnected. I havce sent proof of payment to emailaddress I was told to send to which now I am told is incorrect and correct email ...
I submitted a query to Pick n Pay via their Customer Care email link, because I wanted to find out if they manage the presence of birds in their stores by lethal means, since I am a very keen bird lover and this would definitely influence my continuing to support Pick n Pay, if I was to find out ...
I have 2 phones on top with Virgin Mobile for which I pay approximately R258 per month. My one line is suspended for more than 24 months, and the other for more than 4 months, whilst my debit order gets submiited and paid every month by ABSA. It is virtually impossible to contact either customer ...