Hi i have cancelled my contract because i did not want to do a upgrade. I cancelled in October 2013 and was told to pay untill December 2013. Up to now the line is still active, and everytime i do phone they put me on hold to see if the line is active. Today 14 Januarie i phoned again at 10H50 and ...
Good day I am very unhappy with the handling of my complaint My husband bought me 2 sets of sneekers, Puma and Adidas. After a month and happy with the shoes I got rid of the boxes, only to find a few weeks later my Adidas shoes sewing had come loose, these are not cheap shoes and as it is less ...
I did a sim swap on the 12th January 2014 and my airtime was not reloaded. I am a pensioner and I can't get anyone in the customer care to help me, as all numbers are voice recoded. I had just loaded airtime on my phone before it was damaged. This is very unprofessional that I can't contact the ...
Good day I have been trying to get hold of the Telkom call centre for the past week to cancel a land line service. I have spent 20 minutes plus waiting for a consultant each day. I do not have access to a land line at the moment and this is proving to be incredibly expensive. Very disappointed. ...
I RECEIVED AN SMS IN THE MORNING REQUESTING THAT I IMMEDIATELY PAY MY ACCOUNT, I DID SO BUT IT IS ALMOST 5PM AND I AM STILL DISCONNECTECTED AND I CANNOT GET THROUGH TO 808. ...
For the second month now I have not been allocated the 500mg data bundle which I am being billed for. I have made countless calls and have to repeat my complaint each time to be told by Vodacom Call Centre staff and managers that it is being investigated. I only managed to obtain my data for ...