I went to the branch where I made contract to cancel the contract (my contract ends 16 of May). The consultant says to me that they can not cancel and I have to call Customer care centre. And when I tell them to contact them for me, he said he did it and they will call me after 7 days??? (Please ...
VAP Insurance decided to debit my account with R133 when i NEVER authorised it and still got to me over the phone asking them why they did it. I decided to phone FNB to reverse the amount and they did it for me immediately. I am very glad i am with FNB and very happy with how helpful they are ...
Cell C should rename their Customer Care Centre to Don't Care Centre. At least then, we wouldn't expect much. Went through the trouble of upgrading last week Thursday, 14th March 2013. Got the new phone on Friday, 15th March 2013. Since then, I've been trying to get hold of their Activation Centre ...
I have been trying to call the transunion about disputes for almost 2 weeks now! Nobody picks up and you hold for hours, I think I have spent over R1000 in the past week calling these Bureaus. Hire more people if you cant handle the demand!!! ...
I am appalled at how such a large company as Bonitas is unable in my opinion to employ or train competent staff. I submitted a claim that I had already paid for at the end of January 2013 and received an sms that this claim amount would be refunded to me. I waited but received no refund. I ...
When I did my upgrade I chose a contract that, according to the Specials Pamphlet in January included R200 airtime and 75mb of data with an additional 25mb until end of Feb 2013. Zahir said it was R258 a month which was the same as the pamphlet. I phoned the call centre today to add an additonal ...