Insurance is supposed to be for emergencies - but when the emergency finally happens you find out that your insurance company is happy to take a back seat. Suddenly my policy with Motor Xtender has maximum limits to certain work to be done. Clause 2.15 states "warped cylinder heads, cracked ...
I submitted a claim to Cell C insurance for my phone that was on the 19/06/13. Cell C declined the claim as the phone was not in use at the time. I explained that the phone (Nokia E7) was faulty which I sent in to Cell C for replacement which Cell C declined and went ahead and repaired the phone ...
Due to the fact that I am not having any joy in resolving a previous complaint, I have requested that the Customer Care Centre supply me with the contact details of the CEO. This request has been ignored twice. It is pretty obvious that VODACOM does not care about their customers I have now ...
My child was needed to be flown to the Red Cross Children's hospital in Cape Town ON 03 June 2013. The company (AMS) could not at the time inform me if me and my wife could accompany my child on the flight. I booked myself a ticket with SA Express (ETKT0832119587822) if we could not be able to all ...
On Monday 1st July, I phoned customer care on 0860 101 341 to request a statement on our business's account for our bookkeeper in order to finalise our year-end. I was given a reference number only, because it was a call centre. The person who answered the phone, said it should take TWO business ...
A week ago I posted a complaint about 3 phones I wanted to upgrade and no stock being available at any of the stores. Within 24 hours I was first contacted by Ntombi Msizwa and immediately thereafter by Gabriel Mphala, who helped me to upgrade telephonic ally without any paperwork. To my amazement, ...