Debit order was deducted twice and refunded once. The service fee, however, was NOT refunded! When I asked Berenice if others had queried this, she said 'No'. Will only the clients that query this, be refunded?? She is 'getting back to me'. ...
My pre paid number was convert over to a contract without my permission by a company called RMCS. I have contacted RMCS to deactivate the contract for i did not request to be switched to a contract, they then deactivated the contract and Vodacom made a mess up on their side. I have been contacting ...
On Sunday 20 Oct 2013 I recharged with R110 airtime and exchanged my talking points for 500mb data. I only made one phonecall. Then discovered after the phonecall that my airtime and data bundle was dissapearing. Immediatly I phoned Vodacom who also couldn't see where it was going they logged a ...
I finally, after a lot of calls (5 different consultants), a visit to my local store (V&A Waterfront) and two unanswered e-mails (to team leader, Ms C Ndlela) to Cell C got my SIM swap done. Thank you to Pearl who finally did this, painlessly and efficiently, in the end. Cell C asked me for an ...
I requested a tax certificate and was given an email address [Email Removed] which is automated, you just email with the necessary details and receive your certificate within 48 hours. I sent that email on the 21/08/2012. On Monday 26/08/2013 I phoned the call centre (0860100333) to find out what ...
Hi While down in Durban we purchased a G-GHD Eclipse for my daughter to be given as a gift on her 21th birthday. The product was purchased on the 15 of July and given to her on the 10 of August 2013 as a gift. The product was faulty from start, it shows an error and my daughter newer used it ...