I upgraded my account to a Top-Up 400 but Vodacom has been debiting my account for R800 every month. I called their useless customer careline on 06 Jan and I was told that I would get a response in 24 hours. Everytime I have called back I have been told that no one has been assigned to my ...
I called 5rooms with a technical query about a ceiling fan. The lady who answered my call could not assist and put me through to a sales agent. The sales agent refused to take my call. The lady who answered my call then had to keep putting me on hold to ask the agent my questions and then get back ...
Good day, I called in the call centre 16/12/2013 for help with one of my contracts with cell c. i had to call three different times and got hold of three diffrerent people which out of the three only one was helpful. Nokwezi Tshabalala was very rude and did not even know what was going on with my ...
Cannot get through to a consultant I need to find out if there are TELKOM infrastructures, to another complex we are moving to. I have phoned twice holding for 20 minutes with no one answering!!! After that I also logged a call on the website to phone me back. Hopefully someone will get back to me, ...
I was contacted by Vodacom to upgrade my contract on Wed the 21st of August. I requested a white iPhone 4. On Friday the 23rd a black iPhone 4 was delivered which I rejected and sent back with the delivery guy. I immediately phoned customer care and the agent issued a service request. I received an ...
I bought my dad a prepaid phone last year. The phone was subsequently about 2 weeks ago. We noticed that the perpetrators were still using the sim. We could not report the phone as we no longer had the IMEI number. Sibusiso not only gave me great service over the phone but was able to help ...