My my 5 month old Samsumng Galaxy pocket, went dead. Taken it in for Repairs PTN branch 28 Feb. waited 1 month for it being sent to JHB technical, returned dead not coming on. Given back to store next day, device missing for 1 week store told me it was courier service after 3 weeks device returned ...
I called virgin mobile customer care to find out about upgrading early and was put through to a man named Reaaz Bharoochic who was just so efficient and helpful. Virgin mobile is lucky to have found this man. He is pure gold to your company and should be commended on his excellence in working with ...
I upgraded my cell phone contract in December 2012 to an iPhone 5 Straight-up 200. Cell C loaded the incorrect package - a Straight-up 50. After 3 e-mails & numerous phone calls to the Customer Care Call Centre to request correction of aontract type & refund of excess fees, I still haven't ...
I called the call centre to assist with an account query, but was told by agent unable to pick up my account. Then told that my number does not exist on contract, (have had the contract over 2 years), etc. Then told that my account was cancelled, which has not been done etc. Agent was not very ...