I paid off my Hi-Finance, wanting to close off my loan account. I did this and the accounts lady told me I may need to pay an extra arrears amount, but she was not sure, so she would call me in a few days to let me know. She did not call, and when I went to another incredible connection and spoke ...
On friday the 27th of December 2013 I purchased a new Samsung S4 from the Mtn Store at the Cresta Mall. I began using it on the 28th of December 2013 whereby the phone battery began giving me problems even after it was charged overnight to 100% level this continued until the 31st of December 2013. ...
Contract Cancellation within 24 hours refused by cell c for no reason. I asked 4 times, what is the criteria to return the phone and Mpho put me on hold and wouldn't tell me. I asked for the area managers number and was refused. This is unacceptable ...
Having someone walk up to you to ask you what you here for to only send you into a cue, is not customer care. I would atleast suggest that trainees assign customers to consultants (a simple numbering system) and not stand around leaning on tables and just passing you off into another que, were may ...
Unfortunately I upgraded a cell phone contract on Saturday 28 December and received a Blackberry 9720. As I am not very computer literate I downloaded Viber on the phone but was having problems. On Monday 30 December I went to Cell C Cresta for some assistance. Tumi tried to help with the problem ...
Made the mistake of going to VT. coffee took 20 minutes. Waiter was clueless... could not communicate in English. After waiting about 45 minutes, my Girlfriends egg was raw and i got the wrong order. another 20 minutes later my Breakfast roll was soggy and cold... Needless to say that with food and ...