Well I am totally frustrated now. I lodged a query in January relating to my repayments amounts. I wrote about 20 e-mails and get a response for about every 2nd or 3rd mail that I send with out giving me the answers that I require. It seems that the mails are nor read properly or not understood. I ...
On 05/02/2013 I used the TRANSFER FUNDS TO BUDGET facility on my internet banking. And paid R3048.47 over in order to clear my budget balance. It never reflected correctly so I called into the call center and was advised it will take a few days. This never happened, and I ended up making use of the ...
I have called the FNB Call centre, fnbcard email address, number, etc for assistance with on my FNB Credit card. I have never authorized a Life policy debit order on my credit card, yet this PA POLICY #: CP234178795 is deducted every month from October 2012. I have picked this up issue over 2 weeks ...
FNB charges me a late payment fee of R210.00. According to their terms and conditions this is applicable to accounts that were opened prior to 1 June 2007. However if you re-contract with FNB after 1 June 2007, the late payment fee does not apply. In 2008, FNB contacted me to upgrade my silver card ...
Still waiting for a call from courier co to deliver my credit card, spoke to Virgin money last week again and they said they will get courier co to contact me - STILL NOTHING! They are very quick to give you the card over the phone but no delivery of the card???!!! ...
After a month or more of battling to get my new credit card (old one expires tonight) and then being promised by the credit card division that the branch will contact me. I have still not had a call. I am now extremely disappointed in the service or should I say non-service that I have received ...