I made a wrong purchace via the internet with my credit card. I immediatly contact the supplier to cancel my order without response. I contact kulula card on 22 April and faxed and mail them my letter of dispute the same day. They say it take 3 to 5 working days. When I follow up they say that its ...
I called Maghatso on 30/04/2013 to reverse a transaction on my credit card for an unauthorised release of fund. She confirmed the reversal with ref 38115822. Today the amount is still not reversed and I called Karabo who was not helpfull and confirm they can not reverse the funds. I DID NOT ...
My annual fee for my credit card was added on to my account this month. THe resulting fee put me over the limit. I got charged an over the limit fee. I feel it was unfair as I did not overspend it was a bank charge. I would like the over the limit fee reversed. I did send an email to the email ...
2 weeks ago, I went to the nearest Absa branch, requesting a new credit card as mine had expired (already, I had not been notified or issued with a new card, as I was supposed to be contacted about this from the credit card division). I called the contact centre and they said a new card will be ...
WHen I opened my credit card I was told and it was widely advertised that ebucks membership is included for free, yet today I log in to do my internet banking and see a R200 membership fee for ebucks. If you tell me its free when I accept your product, why am I getting charged a year later for it, ...
Purchased goods using ABSA credit card. The 1st time the transaction was declined. The 2nd time it was successful. The next day while checking my phone, I get two SMS notifications, telling me that both transaction were successful, therefore debiting my account twice. I phone the HELP number listed ...