Good Day The other day I was very exited about the other day about the outstanding service I received from Ivan Govender, today to my utter dissapointment the wonderful image I had about Old Mutual has been shattered. I would just like to add three more poeple and update my poilicy but the ...
I have a Cellphone Contract with Vodacom, this contract was for one Cellphone. Accordingly to the contract my monthly debit order is R408. My debit order for end of March was R608, when i called Vodacom Contact Centre i was advised that i took out an additional contact, hence the debit order. I ...
I booked a ticket online and the site froze and the money was taken off my account, but there was no ticket confirmation. I called Kulula and was told that I need to book the ticket again over the telephone using my cheque card and Kulula will refund me in 6-8 weeks. I then allowed the agent to ...
I received a call saying i have an outstanding balance on an account i never knew i had. Called numerous departments and given the runaround. This is appalling ...
After my previous complaint about my upgrade, I am now still in the same situation. Although I have been contacted by the call centre by no less than 6 consultants, no-one seems to understand what the term "please phone me after 5 pm" means. I can not do an upgrade over the phone, so ...
Hi there, what is this nonsense that you have an access limit to your contact centre??? Because i logged a query before, i can log another query??? i pay for your service This is my last vodacom contract, Cancel my contract i would rather pay the penalty fee than deal with your company. Your ...