I am so tired of doing this, but it seems that they only respond to your call or answer you in this manor. I bought airtime on 02 Sep2013 round 16h30pm and 24 hours later no airtime reflected in my acc. I spoke to Rushaan Dada who told me to send my statement, but nothing was done. A day later ...
Ref: 308956561 I have been a Vodacom client for over 10 years, 6 phones on my contract and a good, paying client. Today I saw that my bill for my new BB Q10 is charging me for data at R500.00 per day or R15, 000.00 pm??? For BBM, whatsapp and email? No videos, no facebook, twitter etc. I seriously ...
I have never before dealt with a company that employs so many staff that do not understand the concept of Customer Service. I had a contract with VODACOM that ended on the 31st August 2013. I called through 2 months prior to the expiry of my contract to allow for ample time to cancel, I was advised ...
I am being constantly phoned and emailed by Home Choice customer service workers trying to get me to be their customer. I have written an email to their customer service and I was assured it would stop but its still happening every single day. I'm not interested in being their client and I dont ...
I registered for the UCount reward programme on 22 August, and tried to log in, only to find an old cell number on the system. I've phoned to report this three times, and was promised it would be fixed within five days. It wasn't. I then emailed a complaint, and was told to phone My Updates and ...
I was just on the phone with one of the consultants to get my settlement amounts as i wanna close the account, he gave me the settlement figures, as i was retrenched and the insurance has been paying my account, i just got a job and wanna settle my debt, i asked for the early settlement discount, ...